Frequently Asked Questions

FAQ

How to buy a class

How to book a class

• Choose your preferred learning approach. You can learn more about it here. Or click on the "All classes" page on the navigation bar. 
  
  

• Click here, or go to the "Schedule" page after purchasing your lesson to book it.

• If you don't find a time that suits you, feel free to reach out to ask for an extra slot.

• Check the calendar for available slots and book your lesson.

• After you have chosen your class type, add it to the shipping bag by clicking the "Book a class!" button.

• Complete the payment by going to "Checkout" and finishing the payment steps.

• To book your lesson, go to the "Schedule" page to book the exact time for the lesson.

Cancellation Policy

Rescheduling Policy

• Free Cancellation when given +24 hours of anticipation with a rescheduling option. 

  • After purchasing and booking the lesson, you will receive an e-mail with all the lesson details.

  • With that, you will receive a cancelation link at the bottom. You can use the link to cancel your appointment and reschedule or receive a full refund if eligible by the following requirements.

    
    

• Money back in cases of:

  • Unsatisfied Trial Class.

  • Not wanting to be a student anymore and having communicated with the teacher prior to the request.

• Non-eligible for refund in cases of:

  • Given less than 24-hour notice.

  • Not giving prior notice.

• Free rescheduling when given +12 hours of anticipation.

  • After purchasing and booking the lesson, you will receive an e-mail with all the lesson details.

  • With that, you will receive a cancelation link at the bottom. You can use the link to cancel your appointment and reschedule by booking another lesson in the same way you did the first time.
    
    

• Non-eligible for rescheduling:

  • If the student doesn't give prior notice more than 12 hours prior to the lesson. In that case, the class will be confirmed as completed.